At the Directorate-General for Mobility and Transport (DG MOVE), we are dedicated to assisting you with your inquiries. To ensure your questions reach the right department, please review the following contact options.
General inquiries and passenger rights
For all general questions, including those regarding passenger rights, we encourage you to first contact the Europe Direct Contact Centre (EDCC). Whether your flight has been cancelled, you're seeking a job in another EU country, looking into EU grants, wondering about the safety of shopping online in another EU country, or curious about EU food quality rules, the EDCC has the answers you need. Visit the Europe Direct Contact Centre for more information.
Specific inquiries
For specific questions related directly to the activities and initiatives of DG MOVE, please reach out to us via email at move-infos
ec [dot] europa [dot] eu (move-infos[at]ec[dot]europa[dot]eu). Our team is ready to provide detailed information and support tailored to your query.
Press and media contacts
If you are a journalist or media professional seeking information, please direct your inquiries to the European Commission's spokespersons’ service. Further details, including the contact for the spokesperson for Transport, can be found here: Commission's Spokespersons' Service.
Postal address
For correspondence via mail, please use the following address:
European Commission
DG Mobility and Transport
B – 1049 Brussels
Visiting us
Our offices are located at:
Rue J.-A. Demot, 24-28
B – 1040 Brussels
Should you need to visit the Directorate-General for Mobility and Transport, we are housed in buildings DM24 and DM28.
We are committed to accessibility, and these buildings are fully wheelchair accessible, including restrooms. If you are mobility-impaired and planning a visit, you can reserve a car parking space by contacting the Disability Liaison Officer at MOVE-ENER-EQUAL-OPPORTUNITIESec [dot] europa [dot] eu (MOVE-ENER-EQUAL-OPPORTUNITIES[at]ec[dot]europa[dot]eu).
For group visits, such as those by students or other interested parties, please refer to the EU's general visiting information: Visit EU Institutions.
We look forward to engaging with you and providing the information you need.